Restaurant and Food Service Managers (NOC 0631)
Description
Restaurant and food service managers plan, organize, direct, control and evaluate the operations of restaurants, bars, cafeterias and other food and beverage services. They are employed in food and beverage service establishments, or are self-employed owners/operators.
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Example Titles
- assistant manager, restaurant
- banquet manager
- bar manager
- cafeteria manager
- catering service manager
- dining room manager
- food services manager
- hotel food and beverage service manager
- restaurant manager
- restaurateur
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Classified Elsewhere
- Dietitians and Nutritionists (3132)
- Executive chefs (in 6241 Chefs)
- Food Service Supervisors (6212)
- Senior managers in food service (in 0015 Senior Managers - Trade, Broadcasting and Other Services, n.e.c.)
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Duties
Restaurant and food service managers perform some or all of the following duties:
- Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service
- Determine type of services to be offered and implement operational procedures
- Recruit staff and oversee staff training
- Set staff work schedules and monitor performance
- Control inventory, monitor revenues and modify procedures and prices
- Resolve customer complaints and ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate arrangements with clients for catering or use of facilities for banquets or receptions.
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Skills
Skills required include:
Interpersonal skills:
- ability to get along well with other people (customers, suppliers, staff).
- ability to listen well, remain calm when things go wrong,
- be able to persuade and negotiate,
- be able to motivate staff,
- be able to work well with others on a team, as well as have initiative in working alone.
Management skills:
- ability to do different tasks well all at the same time,
- able to plan, manage time, and organize tasks to get the job done,
- ability to solve problems and make decisions.
Business skills:
- financial/math/budgeting/paying staff and suppliers; setting work schedules, ordering supplies,
- keeping inventory records,
- hiring, monitoring and firing staff,
- operating computers for budgeting, ordering supplies, scheduling staff, etc.
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Employment Requirements
- In Manitoba, several years of experience in the food service sector, including supervisory experience, are required.
- Completion of a college or other program related to hospitality or food and beverage management may be required.
- The "It's Good Business" certificate from Manitoba Tourism Education Council may be a requirement.
- Restaurant owner/managers require funds for a basic investment and abilities in operating a small business.
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Terms & Conditions
Restaurant and food service managers generally work indoors, in restaurants, hotels, and residential institutions. They usually work irregular hours, including evenings, weekends, and holidays. Most restaurant and food service managers work full-time (92%). The work may be seasonal in tourist resorts.
The majority of the restaurant and food service managers in Manitoba are employees (65%). However, a considerable percentage are self-employed (35%) managing businesses such as restaurants, contract catering, snack bars, and hot dog stands.
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Earnings
$26,000 per annum - starting
$33,300 per annum - average
$55,900 per annum - high
Earnings are reviewed annually or more frequently if new information becomes available.
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Education / Training
- Two year diploma programs are offered at Assiniboine Community College in Hospitality Administration and at Red River College in Hotel and Restaurant Administration.
- Winnipeg Technical College offers a program in Culinary Arts and Design and Assiniboine Community College offers a Culinary Arts diploma.
- There are also many part-time management and professional upgrading courses offered by community colleges and universities in Manitoba.
- The Manitoba Tourism Education Council offers workshops for individuals employed in the restaurant and hotel sector.
- Some high schools in Manitoba offer a program in Food and Hospitality Services. Sturgeon Creek Collegiate offers a program in Food Services.
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Career Paths
Managers are frequently selected from experienced staff: cooks/chefs, waiters/waitresses or bartenders. They may progress from management trainee or assistant manager to manager.
In restaurant chains, managers typically advance to larger establishments or regional management positions. Some large restaurant chains sponsor their own management training programs. Individuals may need to relocate to larger communities for advancement.
Some people become managers by starting or buying their own restaurants.
Individuals may transfer to hotel management positions. They may also move into sales representative positions for food service supply companies or become managers of private clubs.
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Outlook
Employment prospects for restaurant and food service managers are expected to be good in the period 2010- 2014. Employment in Manitoba in 2010 is estimated at 3,365.
Generally, this occupational group is sensitive to economic conditions, especially consumer spending and business travel. Tourism is also a significant factor. In the current uncertain climate, job growth and increases in real wages will slow. Family restaurants and fast-food services will likely fare better as some consumers look for more economical choices. In the future there may be more jobs in food services catering to the elderly, either in residential settings or as home supports.
This is a fairly large occupational group, and job opportunities can be expected to arise due to turnover. There are also good opportunities for self-employment. Individuals with a combination of formal qualifications and previous experience in the industry will be most in demand.
Opportunities for this occupation exist throughout the province. The majority of jobs are to be found in the Accommodation and Food Services industry (93%).
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Employment by Age Group
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Employment by Industry
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Employment by Region
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Employment by Gender
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Employment by Aboriginal Self-Identification
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Employment by Visible Minority
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Please Note - The source for above charts is the 2006 Census.
Professional Associations, Unions, and Regulatory Bodies...
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Other Related Information...
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