Electronic Service Technicians (Household and Business Equipment) (NOC 2242)
Description
Electronic service technicians service and repair household and business electronic equipment such as audio and video systems, computers and peripherals, office equipment and other consumer electronic equipment and assemblies. They are employed by electronic service and retail establishments, by wholesale distributors and within service departments of electronic manufacturing companies.
Return to top
Example Titles
- alarm system technician
- audio-video service technician
- computer service technician
- electronic service technicians supervisor electronics service technician apprentice
- field service technician, electronic products
- office equipment service technician
- photocopy machine technician
- radio and television service technician
- satellite antenna servicer
>> View all titles
Return to top
Classified Elsewhere
- Electrical and Electronics Engineering Technologists and Technicians (2241)
- Telecommunications Installation and Repair Workers (7246)
Return to top
Duties
Electronic service technicians perform some or all of the following duties:
- Install, maintain and repair household and business electronic equipment, such as televisions, radios, video cassette recorders, stereo equipment, photocopiers, computers and peripherals
- Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment
- Diagnose and locate circuit, component and equipment faults
- Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools
- Complete work orders, test and maintenance reports
- May supervise other electronic equipment service technicians.
Return to top
Skills
Electronic technicians need the following characteristics:
- an interest in computers and electronic products and mechanical technology,
- good manual dexterity,
- good problem-solving abilities,
- colour vision,
- ability to read and understand technical diagrams and instructions,
- good customer service skills,
- ability to work alone,
- ability to handle the stress of meeting deadlines,
- an interest in keeping up to date with new technology.
Return to top
Employment Requirements
- Employers in Manitoba may require completion of a one- or two-year college program in electronics technician or electronic servicing and repair.
- Some employers may require high school completion including courses in electronics and on-the-job training.
Return to top
Terms & Conditions
Electronic service technicians work in a variety of locations depending on the type of equipment they service. They work in offices, service shops, business locations, and private residences. They normally work regular business hours, Monday through Friday. Technicians who schedule their own work may have more flexibility; but may have to schedule appointments at irregular hours to accommodate private customer needs. Because of the business requirements, technicians who repair ATM machines, alarm systems, and some computer equipment are often on call. Their schedules may include evening, night, weekend, and holiday shifts. Electronic technicians may work in a variety of positions, in cramped spaces and may be required to lift up to 25 kilograms. The employer usually provides a company vehicle for technicians who travel from site to site.
Almost all electronic service technicians work full time. Approximately 14% are self-employed.
Return to top
Earnings
$24,100 per annum - starting
$40,100 per annum - average
$57,000 per annum - high
Earnings are reviewed annually or more frequently if new information becomes available.
Return to top
Education / Training
- Red River College offers a two-year diploma Electronic Engineering Technology program.
- The University College of the North offers a two-year diploma program in Electrical / Electronic Technology.
- Winnipeg Technical Vocational High School offers an electronics program.
- Herzing College, a private vocational institution in Manitoba, offers a certificate program in Electronics Technology.
- Several high schools offer electrical / electronics programs.
Return to top
Career Paths
Electronic repairers may become specialists in particular products.
Workers with experience and leadership skills may become supervisors and managers. Some may open their own repair shops.
Return to top
Outlook
Employment prospects for electronic service technicians are expected to be good in the 2010 - 2014 period. Employment in Manitoba in 2010 is estimated at 2,030.
The growing reliance upon electronic products in the home and workplace should ensure ongoing employment prospects for members of this occupational group. Those specializing in electronic security systems for home and businesses will benefit from the increased concern with security. The declining price of home entertainment equipment, office machines and computers means more consumers are able to afford them. However, it also means that consumers are more inclined to invest in new equipment with advanced product design, reliability, and new features rather than repairing older systems.
Jobs for electronic service technicians are found through Manitoba, with a slight bias in favour of Winnipeg and "cottage country" (Interlake and southeast Manitoba). Across industries the highest concentration is in Administrative and Support Services (17%), followed by Wholesale Trade (16%) and Other Services (except Public Administration) (14%).
Return to top
Employment by Age Group
Return to top
Employment by Industry
Return to top
Employment by Region
Return to top
Employment by Gender
Return to top
Employment by Aboriginal Self-Identification
Return to top
Employment by Visible Minority
Return to top
Please Note - The source for above charts is the 2006 Census.
Professional Associations, Unions, and Regulatory Bodies...
Return to top